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Gabriellai
Level 1

Had anyone tried connecting to OCBC Business account using their digital token?

 
Solved
Best answer March 29, 2021

Best Answers
Adrian_A
Moderator

Had anyone tried connecting to OCBC Business account using their digital token?

Hi there, Gabriellai.

 

Are you trying to generate an OTP or are you having an error while trying to connect your OCBC business account?

 

Nevertheless, here's how we can generate an OTP:

 

1. Launch the OCBC Business Mobile Banking app on the mobile phone .
2. Select OneToken from the menu on the right.
3. Select For account login, then enter your OneToken PIN to generate an OTP.

 

If you're getting an error, you can check this reference for the lists of possible solutions depending on the error: What to do if you get a bank error or can't download transactions in QuickBooks Online?

 

Once connected, you're good to categorise the transactions. I've added this article as your guide: Categorise and match online bank transactions in QuickBooks Online.

 

I'm just around if anything arises with your QuickBooks account. Keep safe!

View solution in original post

Gabriellai
Level 1

Had anyone tried connecting to OCBC Business account using their digital token?

Hi Adrian, thanks for your assistance! My bad, I was stuck at the generating OTP part and I keep trying by sending new codes. You had guided me in the crucial part by helping me to generate the OTP. Thank you so much! 

View solution in original post

3 Comments
Adrian_A
Moderator

Had anyone tried connecting to OCBC Business account using their digital token?

Hi there, Gabriellai.

 

Are you trying to generate an OTP or are you having an error while trying to connect your OCBC business account?

 

Nevertheless, here's how we can generate an OTP:

 

1. Launch the OCBC Business Mobile Banking app on the mobile phone .
2. Select OneToken from the menu on the right.
3. Select For account login, then enter your OneToken PIN to generate an OTP.

 

If you're getting an error, you can check this reference for the lists of possible solutions depending on the error: What to do if you get a bank error or can't download transactions in QuickBooks Online?

 

Once connected, you're good to categorise the transactions. I've added this article as your guide: Categorise and match online bank transactions in QuickBooks Online.

 

I'm just around if anything arises with your QuickBooks account. Keep safe!

View solution in original post

Gabriellai
Level 1

Had anyone tried connecting to OCBC Business account using their digital token?

Hi Adrian, thanks for your assistance! My bad, I was stuck at the generating OTP part and I keep trying by sending new codes. You had guided me in the crucial part by helping me to generate the OTP. Thank you so much! 

View solution in original post

GlinetteC
Moderator

Had anyone tried connecting to OCBC Business account using their digital token?

Hello, Gabriellai.

 

It's good to hear that my peer Adrian was able to help you. Feel free to post again if you have other concerns. We're always here to help you out.

 

Also, if you have some How do I questions, you can go to our Community Help page. We have articles that have detailed information to address your concerns.

 

As always, the Community team is here to help you. Keep safe!