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RacingnameJoe
Level 1

Hi, I had draft account for 2 months and now i wisht to deleted all the funds recorde and start back. How to rest detail without no delete setting?

 
2 Comments
AileneA
QuickBooks Team

Hi, I had draft account for 2 months and now i wisht to deleted all the funds recorde and start back. How to rest detail without no delete setting?

Hello, ik1243. 

 

Thank you for reaching out to the Community. In QuickBooks you can purge your data if your account aged is less than 60 days. Please keep in mind that this process only works for QuickBooks Online Plus and Essentials. The system deletes all data entered into the company, and you're unable to restore or reverse them. 

 

To purge the data, follow the steps listed below: 

 

  1. Log in to your QuickBooks Online account.
  2. Change the URL to include /purgecompany.
  3. Example: URL shows https://qbo.intuit.com/c28/app/homepage, change to: https://qbo.intuit.com/c28/app/purgecompany.
  4. The next screen will provide a summary of the items to be deleted.
  5. Type the word “YES” once the data gets deleted, then click OK.
  6. Click Wipe Data once your selections are complete.
  7. Once the deletion is complete, you will be rerouted to your home page.

 

If it's 60 days old or older, you need to cancel your account and start a new subscription. 

 

  1. To cancel your account:

  2. Go to Gear icon and select Account and Settings under Your Company.
  3. Select the Billing and subscription tab.
  4. In the QuickBooks section, select Cancel.
  5. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too. 

 

For additional reference about this action, read this article: Delete your data and start over in QuickBooks Online.  

 

Also, you can export some of your list to Excel so you can import them easily to the new company. Take a look at this article for more details: Move your lists to QuickBooks Online.

 

Post again if there's anything you need assistance with. I'm more than happy to help. Have a great day!

Fiat Lux - ASIA
Level 15

Hi, I had draft account for 2 months and now i wisht to deleted all the funds recorde and start back. How to rest detail without no delete setting?

@RacingnameJoe 

If you are using QBO Simple Start, you should open a new blank QBO account.

https://quickbooks.grsm.io/Singapore