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accounts-citrusm
Level 1

How to restore deleted transaction after reconciliation done.

 
1 Comment 1
jenop2
QuickBooks Team

How to restore deleted transaction after reconciliation done.

Allow me to share details about recovering deleted entries, accounts-citrusm.

 

For now, there's no button that would automatically restore the deleted transactions in QBO. However, you can open the Audit Log report to recover the details and use them to record the transactions once again.

 

Let me share the steps on how you can run the report:

 

  1. Click the Gear icon and select Audit Log.
  2. Use the filter such as the name of the User, Date Changed and Events. You can even select Deleted/Voided transactions in the drop-down list for Events.
  3. Look for the transaction. Then, click the View link under the History column.

 

 

 

 

Once you have the details, click the + New button and select the type of transaction that you want to recreate. Here's an article about this process for more details: Use the Audit Log to Re-enter Deleted Transactions.

 


I'd also like to share a couple more articles in case you need more guidance when working in the program:

 

 

Don't hesitate to ask follow-up questions when recreating the transactions. You can also give us another visit if you need more help from the Community.