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TLO12345
Level 1

Recurring Transaction FX rate

Hi Quickbook, we set up recurring transactions with USD to HKD rate as 7.8 but it turns out the rate to be 7.7923 slightly off in the entries posted. Can you please advise ?

 

How can we fix the FX rate of the entries posted to be at 7.8?

1 Comment 1
SarahannC
Moderator

Recurring Transaction FX rate

Hello there, @TLO12345.

 

I can see  how important to you and your business to post the FX rate accordingly. However, this is set as default in the program. You'll want to send a product suggestion to our Product Development team. If you consider sharing this one to our software team, follow the steps below.

 

  1. Go to the Gear icon and elect Feedback under Profile.
  2. Enter your suggestion. Then, click Next.

Though, you can still change how the amounts are displayed in the system. Here's how:

  1. Go to the Gear icon. Then, select Account and Settings under Your Company,
  2. In the Advanced tab, click the pencil icon in the Other preferences section.
  3. Click the drop-down arrow beside the Number format section.
  4. Select how you'd like the numbers to show.
  5. Click Save. Then, Done.

 

 

You can also visit this article for additional insights: Review your recurring transactions in QuickBooks Online.

 

We always want to hear your suggestions as we continue developing the product as best for your business. Comment below if you have other concerns with QuickBooks. Take care always.