Hello there, @sales135.
Welcome to the Community. The option to show the total GST after the subtotal will only show if you choose the GST for each transaction.
You can remove the itemized GST and choose whether the items are inclusive or exclusive of tax but it will be included in the subtotal amount and won't give you the total GST in a separate box.
I understand the importance of having this ability when creating an expense. I'm taking note of your idea and pass this along to our engineers.
Please let me know if you need help with anything else. I'll be here to help.
Thank you for your reply.
To clarify my question, GST computed from each item line will fetch a different grand total from GST computed after subtotal, due to the round up or round down of decimals.
How can I customise the GST computation to be at subtotal level?
Thanks for coming back, @sales135. I understand that you want to have a different box for GST total after the subtotal. However, this isn't available at the moment.
I appreciate you for letting us know what you need and work best for you and your business. I will take note of your idea and share this with our developers so they can take a look at this plan and might consider it in the next updates.
Visit again at any time if you have additional questions. As always, I'm right around here to help.
Hi, we are facing similar issues. As the tax option is a line item level now, the total tax computed for the invoice is different. Can we have the tax option to be at header level of the customer invoices instead of having it at the line item level? Our customers are complaining on the consistent rounding errors.
I appreciate you for bringing this one to our attention, Jiahui.
We recognize each company has unique needs, and I can see how beneficial it is to your business to place the Tax column at the header level of the customer invoices. However, this option is unavailable in QuickBooks Online (QBO).
When creating a transaction, we need to click the box under the Tax column to collect sales tax for the product or service line(s). For more details about this one, check out this article: Applying Sales Tax to Transactions and Sales Forms.
For rounding errors, you can update or change the amount manually in the transaction.
Just in case there's a new tax rate, just update your items and existing transactions to apply the current one. See the Manage a tax rate change article for more details.
I have a link here where you can find articles about managing your sales tax: https://quickbooks.intuit.com/learn-support/gst/misc/02/gst-tax-sg?label=QuickBooks%20Online.
Keep me posted if you need a hand with sales tax adjustment or any QBO related. I'm always here to help. Have a great day ahead.
Will there be any chance for QB online to enhance the system to take into this consideration?
Or maybe instead of putting at header level, minimally QB online should restrict rounding off at line item level but round off at the tax field before the grand total. It is impractical in terms of operations to have our staff to manually recompute the total tax for each invoice when we have hundreds of invoices per day. Would really appreciate that QB online to have resolve this as the frequency of customer complaints with regard to this is getting more frequent.
Community is a good place to share feedback and ideas, Jiahui.
We can't determine on when this will be available but all requests are taken into consideration.
You can always check the QuickBooks blog for latest updates: https://quickbooks.intuit.com/blog/.
You can always post here if you have other concerns.