Welcome to the Community space, @sales-materrasol.
Let me share insights on how QuickBooks will reach you.
Since you completed the form and sent it, it will be reviewed as soon as possible within business days. Then, you'll receive an update via email with the status of this request once completely reviewed. Be on the lookout for an email from no_response@intuit.com.
Some domains may block @intuit.com communications. Learn more about how to receive important email messages from Intuit. If the request is approved, you'll be notified that we transferred the primary admin or contact role. All you need to do is sign in using the email address you provided us the next time you use QuickBooks.
However, if we're unable to approve your request, you'll be guided on what steps should be taken. For example, we’ll let you know if a specific document is missing, illegible, or doesn't meet the criteria for approval. Fill out the form again and upload all the required documents for your security.
For more details, feel free to read this article: Request to be the primary admin or contact.
If you want to customise the access level of a user, check out this article: What different types of users can I add to my company?
Click the reply button below if you have additional questions about requesting to be the master admin. I'll be willing to help you. Have a good one.
