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I understand the importance of entering the 8% tax rate into your 2023 transactions, mon neo.
Currently, we have an ongoing investigation about being unable to add the GST 8% to your December 2023 bills. Please be assured that our engineers are working diligently to resolve this problem.
I recommend contacting our QuickBooks Support Team so that you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. I've included the steps to contact support below.
I appreciate your patience as we work through this. If you have any other concerns or questions about managing your sales transactions, please don't hesitate to add a comment below. I'll be glad to help you out.
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