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Discover the updated GST rates in QuickBooks Online Singapore Find out more
chrischiam62
Level 1

When i input invoice dated 3/1/24 for work done in Dec 24. I already do the gst rate. Why i cannot the 8% gst

can please reply the above question. I am stuck cannot do my work
1 Comment 1
Archie_B
QuickBooks Team

When i input invoice dated 3/1/24 for work done in Dec 24. I already do the gst rate. Why i cannot the 8% gst

Hi there, chrischiam62.

 

First, please ensure that you have set up the correct GST rate in your QuickBooks settings. Double-check that the GST rate is set to 8% for the applicable period.
 

Next, when creating the invoice, make sure you have selected the appropriate GST tax code that corresponds to the 8% GST rate. In QuickBooks, you can assign tax codes to individual line items on the invoice. Review each line item and ensure that the correct GST tax code is assigned.
 

If you have followed these steps and the 8% GST is still not applying correctly, I recommend checking the following:

 

  1. Verify that the customer associated with the invoice is set up with the correct tax settings. Ensure that the customer is set to the appropriate GST category that applies the 8% rate.
  2. Confirm that the transaction date on the invoice is within the effective dates of the 8% GST rate. If the date falls outside the effective period, the system may not apply the correct rate.

 

To modify GST rates in QuickBooks Online, you can use this article as a reference: Edit GST rate in QuickBooks Online

 

You can also check out our newly updated GST rates in QuickBooks Online Singapore in this link: 9% GST rates in QuickBooks Online Singapore.

 

Please leave a comment below for any follow-up questions about GST. I'm always here to help.