You have me to help you record your customer's invoice payment, sg13.
If you've received a deposit as their payment, we'll have to enter as Deposit. Then, use it as their invoice payment. I'll show you how:
- From the + New button, select Bank deposit.
- Select a customer's name.
- Select accounts receivable in the ACCOUNT field.
- Enter the deposit amount.
Then, we'll have to link it to their open invoice:
- Select Receive payment from the + New button.
- Select the same customer's name.
- Tick the Outstanding Transactions and Credits.
- Click Save and close.
You can also browse this article for more information when managing bank deposits: Record and make Bank Deposits in QuickBooks Online.
I'll be right here if you need help. Have a greay day!