United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover the updated GST rates in QuickBooks Online Singapore Find out more
userswlong
Level 1
posted
‎August 02, 2022 09:01 PM
last updated ‎August 02, 2022 9:01 PM

I’ve been experiencing missing fields in invoice forms

 
Reply
1 Comment 1
ChristineJoieR
QuickBooks Team
QuickBooks Team
‎August 02, 2022 10:29 PM

I’ve been experiencing missing fields in invoice forms

Hello there, @userswlong.

 

I'm here to help you how to show missing fields within your invoice in QuickBooks Online.

 

We'll look into the invoice template you're currently using for your sales form. Then, double-check to see if any fields are missing from the template.

 

Here's how:

 

  1. Go to the Gear Icon.
  2. Click on Custom Form Styles under Your Company. 
  3. Double click the Template list that you currently use.
  4. Once done, go to the Content column and tick the boxes you'll want to show from the Header, Table, and Footer. 

 

Furthermore, there are numerous customization options available in the Design, Content, and Emails column. You may check this article an additional guidelines: Customizing Invoices Within QuickBooks Online.

 

Additionally, if you're experiencing the same issue, I recommend going through the troubleshooting steps to resolve the error you encountered in the invoice fields.

 

Please let me know if you are still experiencing issues with missing fields in QuickBooks Online. I'd appreciate it if you could send us a screenshot so we can pinpoint the exact error you're undergoing. Have a fantastic time.

Reply