I can help you enter a credit note in QuickBooks Online, finance.
If your supplier is also a customer at the same time, you'll need to create a new customer profile first. Then, you can issue a credit memo.
You can check out this article on how to apply a credit memo to a customer: https://quickbooks.intuit.com/community/Payments/Apply-a-credit-memo-credit-or-refund-to-a-customer/...
If this is just a supplier, you’ll want to record it as a Supplier Credit.
Here's how:
- Click Plus Icon (+) at the top then Supplier Credit.
- In the Choose a supplier field, select the appropriate supplier name.
- Enter the Date, Amount, and Account (the account used here is typically the original expense account on the original bill.)
- Select Save and close.
For more details about handling a supplier credit, you can check out this article: How do I handle supplier credits and refunds?.
Feel free to leave a comment below if you have more questions. Thanks!