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Good day, @info476,
Are you referring to the subscription invoices we send prior to your charge date? If so, these communication is sent to the email attached to your billing information. You may check the Spam and Junk folders if they are routed there.
If you're still unable to find them, I recommend contacting our Customer Service Team. They can review your account and send the payment proof to your inbox.
Here's how to contact customer support:
You can also access your payment information like Billing frequency, Charge Date and Payment history inside Quickbooks. Here's how:
Visit this link for the list of related articles to help you manage your subscription details in QuickBooks: Billing Hub for Small Businesses
If you have any other questions about this, please let me know in the comment section below. I'll be right here to help. Have a wonderful day!
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