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rray
Level 1

We need to scale down value of a project that has been partially paid by installment. Adjusted the value of invoice but the payment paid gets prorated. What do we do?

 
1 Comment 1
MaryLurleenM
Moderator

We need to scale down value of a project that has been partially paid by installment. Adjusted the value of invoice but the payment paid gets prorated. What do we do?

Adjusting the value of the paid invoice will create an unapplied credit, rray.

 

The credit can be used on the remaining open invoice from the project. When you receive payment, you will see it as an Unapplied Payment under Credits section.

 

Make sure to mark the invoice and credits. As you can see on the screenshot below, the amount received shown is already less than the original amount because of the credit.

 

 

If you need additional help on this process, just leave a reply.