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userlohming_goh
Level 1

Can recover banking transaction when lost? but chat of account have balance

 
1 Comment 1
AlexV
QuickBooks Team

Can recover banking transaction when lost? but chat of account have balance

Hi userlohming_goh!

 

Yes, you can recover the bank transactions. Let me assist you.

 

If what you meant by lost is that you excluded the downloaded transaction, you can undo it. Go to the Banking or Transactions menu and select Banking. From the Excluded tab, find the transaction you want to recover and tap Undo. Then, go back to the For review tab so you can categorise it.

 

If you manually recorded the transaction and accidentally deleted it, we can use the audit log. Let's use it so we can gather the info and let's recreate the transaction. Follow these steps:

  1. Go to the Gear icon and select Audit Log.
  2. Select and use the Filter to narrow the results.
  3. Tap Apply.

 

Once you find it, select View in the History column to open the audit history. Then, you can now recreate it. Click the + New button and select the appropriate transaction type.

 

Need to balance your books? Check this link: Reconcile an account in QuickBooks Online. This will show you how to match the accounts in QuickBooks Online to your real-life bank and credit card accounts.

 

Leave a comment again here if you have other concerns. Have a great day!