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accounting652
Level 1

How do I recover the search bar for my vendors?

I click on expenses, then vendors, but the search bar is not at the top of the list of vendors.

1 Comment 1
ChristineJoieR
QuickBooks Team

How do I recover the search bar for my vendors?

Let's retrieve the Search bar within the Vendor section by performing some troubleshooting steps in QuickBooks Online, Accounting652.

 

To begin, we can perform a quick test by opening your account in a private browsing window. This method helps eliminate the effects of cached data and browser extensions that may interfere with the system's performance. 

 

Here are the shortcut keys for accessing incognito browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

Once done, navigate to the Vendor section and see if it works. If it does, I suggest deleting the cache history so the system can start fresh. If the issue persists, switch to another supported browser.

 

In addition, here's how to access and modify vendor profiles and transactions: How to view and edit vendor transactions in QuickBooks Online.

 

You might also want to check out this article to run customizing reports of your vendor list and transactions in QuickBooks Online: 

 

 

Please visit our Community forum if you have other questions about handling vendors and running reports in QBO. I'm always around if you need any help.