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airesfstella-gma
Level 1

I got an email payment reminder for subscription due on 7 days. I only signed up before for the global training certification. Will I be billed about this?

As far as I can remember, I only signed up to get the self paced global training certification. Tried to check the settings but haven't figured it out. I'm worried if I will be billed on it.
1 Comment 1
RogelioL
QuickBooks Team

I got an email payment reminder for subscription due on 7 days. I only signed up before for the global training certification. Will I be billed about this?

Let me route you to the right support team so they can review your account thoroughly.

 

Before routing you to our support team, I recommend checking if the email you've received came from us. This way, we can avoid fraudulent activity and such.

 

Know that our email will always end with @intuit.com. To learn more about our official Intuit correspondence and websites, please refer to this article: Identify suspicious activity, phishing scams, and potential fraud.

 

Once you've verified that the email came from us, I suggest contacting our QuickBooks Online Support Team, as they have the necessary tools and expertise to check your account further.

 

Here's how:

  1. Log in to your QuickBooks Online account.
  2. Click (?) Help.
  3. Utilize the search field to enter your inquiry and search for Help Articles, or you can select Contact Us and then choose a topic to connect with the right expert.

 

Additionally, you can utilize this article to learn how to add Intuit's service email addresses to your email's allowed list: Receive email messages from Intuit.

 

Let me know if you need further assistance with your QuickBooks Online subscription or have questions about self-paced global training certification. Keep safe.