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s-dutt
Level 1
posted
‎May 03, 2020 06:10 PM
last updated ‎May 03, 2020 6:10 PM

Accountant was invited but she cant log in as she needs a password. Who gives theis PW?

 
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1 Comment 1
RenjolynC
QuickBooks Team
QuickBooks Team
‎May 03, 2020 08:18 PM

Accountant was invited but she cant log in as she needs a password. Who gives theis PW?

Hi there, s-dutt.

 

To accept the client's invitation to view the company data, the accountant needs to use their QuickBooks Online login credential.

 

Please see this sample screenshot for reference: 

inviteaccountant.JPG

 

If they forgot their QuickBooks Online password, they can reset it by following the steps in this article: How do I reset my password for QuickBooks Online Accountant?.

 

For any additional questions or other concerns, please let me know and I'll get back to you the soonest. Stay safe.

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