I can walk you through adding users, laicm-posin-sg.
Did you receive an error when trying to add a user? We can verify if the issues you're currently experiencing are caused by stored cache files. These files can sometimes frequently access browsers not to function well.
You can start by accessing your account using a private browser. These keyboard shortcuts can help you open one:
Then, you can follow these steps in adding users to the account:
- Go to the Gear icon and select Manage users.
- At the upper-right, click Add user.
- Select the role and permissions you'll grant the user access.
- Click Next and enter the user information.
Let them open their mail and accept the invitation. If you're able to add the user successfully, you can switch back to the main browser and clear the cache. Other supported browsers can also help you isolate these kinds of issues.
Feel free to use this link on how to add user roles and access rights in QuickBooks Online.
Keep me posted if there's anything else that you need help with. Take care!
