cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover the updated GST rates in QuickBooks Online Singapore Find out more
janleneaccts
Level 1

This morning, I could not get verification code when I log in. When I finally log in, the verification came late and its from "Likely-Scam". Is this alright?

I set "allow 3rd party cookies" in my PC's setting.  Is this alright?
1 Comment 1
AileneA
QuickBooks Team

This morning, I could not get verification code when I log in. When I finally log in, the verification came late and its from "Likely-Scam". Is this alright?

We appreciate you for informing us about the verification code, janleneaccts. 

 

Taking certain precautions is always a good way to protect yourself from scams. One of the best ways to do this is to contact our customer support team. Our team members are highly trained to recognize and prevent fraudulent activity and can assist you with any questions or concerns. They can also provide additional information on staying safe while using our services, such as tips on spotting fake verification codes or phishing attempts. So, if you have any doubts or suspicions, don't hesitate to contact our customer support team. They are here to help you and ensure your experience with us is as safe.

 

To contact our support team, here's how:

 

  1. At the top right, click the Help icon.
  2. Choose the Assistant section.
  3. Type your concern in the Type Something field.
  4. Click Talk to a human.
  5. Hit, I still need a human.
  6. Press the Get help from a human.
  7. You'll be routed into the How can we help? Page. Then, choose a way to connect with us: Start a chat or Get a callback.

 

To make sure you can get on hold to our customer support on time, it's always a good idea to check the available hours of our QBO Team. That way, you can reach our team on time. QuickBooks Support Team

 

You can also read this article about identifying suspicious scams: Identify suspicious activity, phishing scams, and potential fraud.

 

You can always find me here if you have other concerns or queries about verification codes. Stay safe, and have a productive week ahead. Have a great day!