App for mobile not updated for year 2024. We are not able to filter for year 2024.

Hi there, hybridshop.

Are you trying to update your QuickBooks Online mobile app? May I know the filter you're referring to? Adding additional details will help you update the app. A screenshot would be a great help, too.

I'll keep an eye on our response to ensure this gets sorted out. Keep safe!

Thank you for your prompt response, hybrid.

Let's perform some troubleshooting steps so you can filter the transaction in the QuickBooks Mobile App.

Here are some quick steps to fix most app-related issues:

1. Change the Wifi data connection on your device to 4G (varies by device).
2. Close and restart the app.
3. Clear app data. To do this:
1. Open your device Settings.
2. Select Apps (varies by device).
3. Choose the QuickBooks app from the list, then select Storage.
4. Select clear data.
4. Power down and restart your device.
5. Uninstall and reinstall the app.

Additionally, you can try logging in to the browser. If you see your transactions then you can filter it. I recommend to uninstall and reinstall the app.

In case you need to see a table list that contains various features that are supported on mobile devices, you can read this article: Compare mobile app features.

If you have any additional concerns besides filtering your transaction in the QuickBooks Mobile App, please post them here in the community. I'll be around to lend a hand. Stay Safe!

Your advise is not working on my side. I am unable to clear storage data on the Quickbook app.

I want to ensure this is taken care of, hybridshop.

Let's start by refreshing the app to fix some data issues. You can follow the steps below depending on your phone's operating system.

For the IOS version:

1. Go to the Menu icon and tap Help & Feedback.
2. Select Refresh Data.
3. If you get a prompt message, "Caution. If there was a problem getting your latest QuickBooks Online data, you can refresh it now. It may take a few minutes."
4. Tap Refresh to confirm.

For Android:

1. Go to the Menu icon, then tap More Options ⋮.
2. Click Settings, then Refresh Data.
3. Select YES to confirm.

If you get the same result, I suggest uninstalling and reinstalling the app.

Additionally, have you tried logging into your account on a web browser? If not, I suggest doing so. If the issue persists, you may not have any transactions for 2024.

Furthermore, check this guide to help personalize your invoices: Customize invoices.

Let me know if you need further guidance managing invoices in QuickBooks. I'm always here to help. Take care.

My QB mobile app has been down for a month. I have called support 7 or 8 times and am told the same thing that they are working on it. This is unacceptable. I pay over $200 a month for something I can’t even use. I rarely use the desktop or online version because i am in the field alot and use the app most of the time. I can open the app but the information is from last year. Ridiculous.