are u all able to use the search function today?

We want to make sure you're able to find everything you need, Filicia. To help you with that, could you please clarify which specific search function you're referring to? This will enable us to provide the necessary guidance and help you use it effectively. Please know that we're here to guide you.

If you are referring to the search function with the magnifying glass icon at the top-right of your screen, it should be working. We can go through some browser troubleshooting steps to determine if the issue is related to your browser.

You can sign in to your QBO account in an incognito or private browser to see if you can submit your client's FPS. You can use these shortcut keys to access a private window:

• Safari 11 or newer: ⌘+Shift+N
• Chrome: Ctrl+Shift+N
• Safari: Command+Shift+N

If the search function works in a private window, clearing the browser's cache can help restore the program to its default settings. Web browsers store cache to speed up the loading of data and images you frequently access. However, this cache can become outdated and corrupt, which may lead to issues like this one.

Additionally, you can use other supported web browsers to access QuickBooks Online. For more information, please refer to this article: QuickBooks Online supported browsers.

If you're not referring to this specific search function, please specify which search function of QBO is not working. Providing screenshots or additional details would be helpful. We appreciate your cooperation in resolving this issue.

Moreover, this resource guide can help you merge if you have duplicate accounts, customers, or suppliers. It is designed to merge two accounts or profiles into one: Move data into one.

Let me know if you need more help with the search function or have any other questions related to QuickBooks. The Community team and I are here to help you further.