Case number 15140990794

Thank you for reaching out to the QuickBooks Community, Keith.

To assist you effectively, could you please provide specific details about the issue or concern you are facing? A clear explanation will help us address your needs accurately and guide you toward the best solution.

If your inquiry is related to updates or additional information about case number 15140990794, we recommend contacting our QuickBooks phone support team directly. They’ll be able to access your case history and provide you with the most accurate and timely updates.

Please provide us with additional details at your earliest convenience, and we will be happy to assist you.

I’m not sure what this case number is regarding 

Welcome to the Community, Joseph.

In QuickBooks Online (QBO), a case number is linked to customer support inquiries. When you contact QBO support or report an issue, a ticket is created and assigned a unique case number. This helps you and the support team track the progress and resolution of your request.

If you have a case number related to QBO, we recommend reaching out to our QuickBooks Contact Support. Provide them with the case number, and they’ll be able to quickly access your case history and offer the most accurate updates or assistance.

for more questions or need further assistance, feel free to reach out to us anytime. We’re here to help.

What is my PIN number?

Thank you for joining this thread, Nic33. Could you clarify which specific PIN you are looking for? Is this PIN for your taxes, uploading a file to Intuit, or something within QuickBooks Online? Please tell us with more details so we can offer you accurate information regarding your question.
 

However, if you're referring to sending a file to the Intuit File Exchange, where you need to enter a case number, email, and PIN, I recommend contacting our QuickBooks Online Live Support team. They have the specific tools and capabilities to securely pull up the unique PIN for you.
 

1. Within your QuickBooks Online account, click the Help (?) menu at the top right corner.
2. Hit the Contact Us button and  enter your question to get started.
3. Choose Chat button and provide your email address, name, and concern. Then, our Live Support team will reach out to you as soon as possible.

Please don't hesitate to leave us a response if you have other questions or concerns.