I appreciate you bringing this to our attention, Caleb. Let me outline the reasons why your system can encounter slow performance.
Although we haven't received official reports of an outage, slow performance can occur for several reasons.
Here are some common reasons for slow QuickBooks Online performance and what you can do to troubleshoot it:
- Internet Connection: A slow or unstable internet connection can significantly impact performance. You can run an internet speed test to check your bandwidth.
- Browser Issues: An outdated browser, a cluttered cache, or too many open tabs can slow down QuickBooks Online. Intuit recommends using Google Chrome for the best performance, or clear your browser's cache and not cookies.
- System Resources: Your computer's processing power and available memory (RAM) can affect how quickly QuickBooks Online runs. Make sure your system meets the minimum requirements.
While we always aim to load pages in under 10 seconds, QBO performance will depend on your device's processing power. See the page for more information: Why is my QuickBooks Online slow?
If you require additional help with QBO-related concerns, please leave a comment below.
