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such solution
Level 1

not able to key in expenses record

no expenses record page for key in new record

1 Comment 1
CamelleT
QuickBooks Team

not able to key in expenses record

Let's figure out why there's no expenses record page to key in new records, such solution.

 

To have a clearer picture of what you're referring to, I would appreciate it if you could provide a screenshot of the issue you're facing.

 

You may be unable to view the page due to a browser issue. To sort this out, let's perform basic troubleshooting steps. Start by opening a private browser or an incognito window on your QuickBooks Online (QBO) account. Based on your browser type, please refer to the keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

After this, clear the browser's cache so the system can restart. Clearing the cache will reboot the system, allowing you to work with a clean slate.

 

Moreover, I'll add this article to help you edit, delete, or review your expenses: Enter and manage expenses in QuickBooks Online.

 

Comment below if you need further assistance managing your expenses. I'll be here. Stay safe!