I'd be happy to guide you through some troubleshooting steps to resolve your concern with photo attachments in your QuickBooks mobile app, kuanbing.
Clearing the app data on your mobile device can often resolve unusual behavior in the QuickBooks app by resetting it to its default state. This process removes the stored cache that may be causing issues.
- Proceed to the Home menu or tap the three dots in the right upper right corner.
- Tap on Settings.
- Select Refresh Data.
- Click on Yes.
However, if the issue remains, I recommend uninstalling and reinstalling the mobile app to ensure you get the latest version of the QuickBooks app.
Let me add this article to learn how the QuickBooks Online app works for you: Compare Mobile App Features. Though this article is under the US banner, however, this is also applicable to other countries.
If you have further questions or concerns about photo attachments in your QuickBooks app, please return to this post. I'll be available to offer support.
