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franco11
Level 1

Since 2-3 days all emails coming from quickbooks@notification.intuit.com are going directly to BIN, any idea? even if I move them to inbox, they go back to bin!

 
1 Comment 1
CharmieH
QuickBooks Team

Since 2-3 days all emails coming from quickbooks@notification.intuit.com are going directly to BIN, any idea? even if I move them to inbox, they go back to bin!

Make sure to add QuickBooks service to your allowlist to prevent it from being directed to your bin, Franco.

 

Adding the service-related email addresses to your "safe sender" list in your email account ensures you receive important communications. If you are using a corporate email account, collaborate with your IT department or administrator to complete the process.

 

You can follow the steps below:

 

  1. Add the QuickBooks products sender addresses to your contact list, address book, safe senders list, or allow list.
  2. Refer to one of the following support articles for your email provider:

 

If you can't find support resources for your email provider, contact them for help on adding or unblocking Intuit service email addresses. For more information please check this resource: Receive important email messages from Intuit.

 

You can refer to this resource to learn how to identify suspicious activities and protect yourself against security risks through awareness and prevention: Identify suspicious activity, phishing scams, and potential fraud.

 

If you need more assistance or have other questions, feel free to use the Reply button. Have a great day!