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jeffelmer
Level 1

Where is the real time chat function?

 
1 Comment
AlexV
QuickBooks Team

Where is the real time chat function?

Hi there, jeffelmer!

 

You can chat with our Support Team by following these steps:

  1. Click the (?) Help icon and choose the Talk to a human option (then type it again when prompted).
  2. When asked by the bot, enter a short description of your concern.
  3. Click No, I still need help, then proceed with Contact us or Contact Support Team.
  4. Tap Start a chat.

Also, please check this link for the updated support hours: How and when can I contact Support?

 

Additionally, you can leave a comment on this post if you have more questions. QuickBooks Community is available 24/7 to help you.

 

I'm wishing you all the best! Take care!