United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover the updated GST rates in QuickBooks Online Singapore Find out more
c-lim
Level 1
posted
a week ago
last updated ‎March 03, 2026 8:45 PM

why does the exchange rate field missing, when entering a foreign currency transaction?

I key a foreign supplier bill, but, there is no exchange rate field.

Reply
1 Comment 1
JeveeAdvin__la
QuickBooks Team
QuickBooks Team
a week ago

why does the exchange rate field missing, when entering a foreign currency transaction?

Hello, @c-lim. The technical issues affecting QuickBooks Online, such as the missing exchange rate field, are often caused by browser cache.
 

To address this, and for you to be able to use the exchange rate field successfully, let's refresh your page and log out of your account, then log back in. This can help establish a fresh connection to the system and may resolve any temporary issues.
 

Please let us know if you need any further assistance.

Reply