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evinna
Level 3

Why is my inventory item still showing a "QTY on PO" even after I deleted my purchase order from Quickbooks and also deleted the bill created previously by mistake.

I created a PO by mistake and a bill. I deleted the PO, bill and also all payments related to this PO. However, when i review my inventory product item, it still shows the figure on "QTY on PO" , Can you assist?

1 Comment 1
Clark_B
QuickBooks Team

Why is my inventory item still showing a "QTY on PO" even after I deleted my purchase order from Quickbooks and also deleted the bill created previously by mistake.

We can generate the Open Purchase Order List report to verify if there are any open POs, @evinna.

 

First, the quantity on purchase orders will reflect if there are one or more open POs associated with that particular item. To verify, follow these steps to run the report:

 

  1. Navigate to the left panel and click on Reports.
  2. In the Type report name field, type in Open Purchase Order List and select it.
  3. Set the appropriate report period.
  4. Review the details to confirm if there are any open POs.

 

Report.png

 

Once confirmed, let's clear your regular browser's cache to remove the excessive webpage data that might be causing the issue.

 

 

Alternatively, you can use other supported browsers.

 

If the issue persists, contact our live support team for further assistance. They have tools to check your accounts and initiate a screen-sharing session to review the issue and get a reliable solution.

 

Consider checking this article to see your best sellers, what's on hand, the cost of goods, and more: Use reports to see your sales and inventory status in QBO.

 

Please let us know if you have any other QuickBooks-related concerns.