Hi there, useralmus201315901r.
There are instances that an issue like this persists when the system encounters browser-related issues. We can run some troubleshooting steps to isolate the issue.
To start with, let's save the journal entry on an incognito window. It is the best place to identify any browser-related concerns. You can use these keyboard keys to open one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, you can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages.
You can also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
Also, if you want to print a journal entry report, you can check this guide: Print a journal entry report .
Let me know how these steps work on your end. Keep safe!
