Let me help you with searching the list of Journal Vouchers in QuickBooks Online (QBO), paulinetok.
We can log in to your account using an incognito browser. Private browser prevents saving cache and cookies that sometimes cause errors when running frequently visited websites. Here are the useful shortcut keys you can use to access one:
and Microsoft Edge
If it works, return to your default browser and clear its cache. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. Switching to another compatible one to help rectify the issue.
Also, to search the journal voucher (also known as a journal entry voucher) in the search field, we'll need to follow some tips to appear on the results list. Here are the following:
However, if you type the usual format (as you mentioned) and the transaction you're looking for does not appear on the results list, then we can select the Advanced Search option. Here's how:
You can also customise your results by selecting the small Gear icon above the search results, then choose the columns you want to display. You can check out this article for more details: Search for transactions in QuickBooks Online.
Lastly, allow me to share this checklist for additional reference when performing your year-end tasks: QuickBooks Online Year-end Guide And Checklist.
Should you need additional assistance or anything you'd like to ask about managing your journal transactions in QuickBooks, please don't hesitate to leave a reply below. The Community is always open to back you up in resolving your concerns.
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