Hi, kristykreating.
You can instead manually match the downloaded transactions into the once that are already in QuickBooks. Here’s how:
- In the Banking page, go to For Review tab.
- Locate and click the transaction involved.
- Click Find other record.
- This opens the Match transaction window where you can select the right transaction.
For additional information, please refer to this article: https://quickbooks.intuit.com/community/Banking/Add-and-match-downloaded-banking-transactions/m-p/26...
Drop by again if you have further questions about QuickBooks.