There are several steps you can take to troubleshoot the issue, @ecornier.
Before that, did you encounter any error messages or prompts? Providing this information will help us narrow down the issue and determine the best resolution for you.
Here are some steps you can perform to resolve the issue that's preventing you from accessing your QuickBooks Workforce account to view paystubs and W-2s.
First, make sure you're entering the correct login credentials and your internet connection is stable. If you're experiencing issues signing in, you can refer to this guide to reset your user ID or password: Recover your Intuit account.
Another option is to open your account through an incognito or other supported browser. From there, try to access your pay stubs and W-2s. If this method works, you can clear your main browser's cache.
Here's how:
On the other hand, if the issue persists, you may want to reach out to your employer for assistance. They can resend the invite if necessary and provide you with printed copies of your pay stub and W2s.
Please don't hesitate to add comments if you have additional concerns or questions about your paychecks and forms. I'm always glad to help in any way I can, @ecornier.
