Invoice import issue - back-end problem mapping the "message on invoice" field.

dan_sirix · ‎09/janvier/2025

Hello,

I am attaching screenshots of the steps and the result for your reference.

We are facing a major issue when importing our invoices using a CSV file.
It appears that there is a back-end issue with the mapping of the "Message on invoice" field.

When we import our file, we have correctly mapped the memo to the appropriate field, but it ends up being imported into the "Message on statement" field instead of the "Message on invoice" field, as it should.

Could you please let me know if this behavior is normal and whether you could assist us in resolving this issue?

Thank you very much.

1- Import CSV

2- Import Page:

3- Fields Mapping Page:

4-Result:

JamesM4

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Invoice import issue - back-end problem mapping the "message on invoice" field.

Invoice import issue - back-end problem mapping the "message on invoice" field.

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