Hello again usercomptabilite,
Don't worry, our support teams for QuickBooks Online are here to help! Whether you share your concern here in Community or would like to speak with someone directly, we're dedicated to answering your questions and concerns to get you back on track. I'd be happy to highlight for you how you can reach support.
I've checked back on a previous thread I responded of yours and see I've shared the contact details there, but I'll post them here again, just to be sure you have them. You're welcome to reach out via callback, chat, or social media and a member of our team will be there to help. If you're hoping for French support, we have agents available via phone and social media to work with you in your preferred language.
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET. Bilingual phone support is available from Monday to Friday between 9 a.m. and 6 p.m. ET.
Don't hesitate to give us a shout. Enjoy the rest of your day.
