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Jodi M
Level 1

Bank Errors

I relinked my bank account and it did not load up from 12/4/20 through 12/24/20.

I need some help so that my accountant can reconcile the books.

2 Comments 2
Jodi M
Level 1

Bank Errors

When I relinked my bank account, it did not load transactions from 12/4/20 through 12/24/20.

ShiellaGraceA
QuickBooks Team

Bank Errors

Thanks for posting @Jodi M,

 

I'll share the steps on how to download your bank transactions. You can upload your transactions manually using a .qbo file or CVS file. 

 

Here's how:

 

  1. Go to Banking. Then, select the Banking tab.
  2. Highlight the blue tile for the account you want to upload the transactions into.
  3. Tap the Link account drop down and then Upload from file.
  4. Tick Browse and then choose the file you downloaded from your bank. Then, Next.
  5. In the QuickBooks account drop down, pick the account. Then, Next. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Hit Next.
  6. When you're ready, click Let's go.

 

You can check out this guide for details: Manually upload transactions into QuickBooks Online.

 

After uploading, you can now reconcile your account. I'm attaching this link to help you along the way.

 

Let me know if you still have questions or concerns. I'll be around to help. Take care and have a great day.