I've got you, Jessica. Let me lend a hand in fixing your beginning balance issue in QuickBooks Online.
I see where you're coming from. These are several reasons that may clarify why you're beginning balance is off:
- Someone entered an incorrect opening balance.
- Previously reconciled transactions were cleared, voided, deleted, or modified.
- Someone adds transactions that are older than the opening balance and doesn't edit the original entry to reflect the change.
To fix this, first, we'll have to review the original opening balance before checking your beginning balance. Follow the steps below:
Step 1: Review the opening balance entry in QuickBooks.
Step 2: Compare the balance to your real-life account.
Step 3: Review your account register.
Step 4: Start reconciling again.
You can check the detailed steps in this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
Also, this article is a good future reference for e-filing your sales tax return. Click this article to learn more: File your sales tax return and record sales tax payments in QuickBooks Online.
Please feel free to return to this thread if you require further assistance with fixing your beginning balance. You can count on the Community anytime to help you with your queries.
