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usermansi_gupta
Level 1

Cannot connect bank account

 
1 Comment 1
MariaSoledadG
QuickBooks Team

Cannot connect bank account

Let's figure this out and help you connect your bank account in QuickBooks, usermansi_gupta.

 

There are a few possible reasons why you're unable to connect your bank:

  • Some banks have multiple names on our list. 
  • The bank might not connect to all types of accounts (for example, personal accounts vs. business accounts).
  • The bank may not be a participating bank.  

Before we start, are you getting any error message when trying to connect your bank account? This is to ensure that we'll be able to give you the exact troubleshooting steps for this specific error.

 

In the meantime, you'll want to make sure that you've selected the correct bank's URL. You can also contact the bank to request and establish a connection with Intuit.

 

While waiting for the request, you can manually upload bank transactions from your CSV file.

 

For future reference, you can add and match your bank transactions in QuickBooks Online.

 

Keep me posted if you need anything else. I'll be here to further assist you anytime.