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NEW Connect to DBS IDEAL direct bank feeds Click here
userinfo121
Level 1
posted
‎July 04, 2021 06:01 AM
last updated ‎July 04, 2021 6:01 AM

Could you please advise the reason for not showing the amount in banking option

 
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1 Comment 1
GlinetteC
Moderator
Moderator
‎July 04, 2021 08:58 AM

Could you please advise the reason for not showing the amount in banking option

I'll help you with the bank balance issue, userinfo121.

 

The Bank balance will only be changed or updated if the account is connected to online banking. You'll want to update your bank account to check and update its balance.

 

  1. Go to Banking and select Banking.
  2. Select Update.

I'm also adding this link about resolving issues with bank feeds: Troubleshoot issues with Bank Feeds.

 

If you're still unable to see a correct bank balance, I'd recommend contacting our Customer Care Team so they can further check and investigate it. 

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select your product.
  3. Enter a short description of your concern.
  4. Then, follow the on-screen instruction to complete the process. You'll then connected to our specialist.

 

Please reach back out to me here with any additional information on the issue, so I can get you taken care of. Thanks for coming to the Community and take care.

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