Does any one know how to fix a reconciliation opening balance? It started at zero and when I returned it change to a new figure and I cannot get it back to Zero?

Hi there, Troy.

In QuickBooks, the Opening Balance is the sum of all transactions marked as Reconciled (R) in your register. If your opening balance is no longer zero, you may have accidentally saved the reconciliation.

To reset the opening balance to zero, you must manually undo those transactions:

1. Click the Gear icon and select Chart of Accounts.
2. Find the relevant account and click View register.
3. Use the Filter (funnel icon) or the All drop-down to select Reconciled under the "Reconcile Status."
4. Locate the transactions (such as an "Opening Balance Equity" entry) marked with an R in the checkmark column.
5. Click the R repeatedly until the field is blank, then select Save.
6. Return to the Reconcile page; your opening balance should now be $0.00.

If you have an accountant, you can also invite them to your QuickBooks Online company to use the Accountants tool, which can revert an entire period at once.

If you have any other questions or need help, feel free to ask. We're here to assist you.