Good to see you here in the Community, 085422910.
If your QuickBooks Online data is less than 90 days, you'll have the option to purge your account. The system deletes all data so you'll able to start from scratch.
Here's how:
- Log in to your QuickBooks Online Company.
- Change the URL to include /purgecompany
Example: Change https://app.qbo.intuit.com/app/homepage to https://app.qbo.intuit.com/app/purgecompany - The next screen will provide a summary of the items to delete. Type YES to delete the data, then select OK.
On the other hand, if your account is 90 days old or older, you'll have to cancel your current subscription and start a new company.
Like this:
- Log in to your QuickBooks Online account.
- Go to the Gear ⚙ icon, then choose Account and settings.
- Select Billing & Subscription.
- Click on Cancel.
- Follow the on-screen prompts to complete the process.
After you cancel your account, you may now select your plan and enter your user ID and password.
I've added this articles that will surely help you manage your account:
Feel free to post your concerns or leave a comment for any additional questions. I'd be glad to help. Have a wonderful day!
