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Thanks for reaching out to the Community, daniecoetzee-liv.
Let's ensure you can connect your bank accounts to QuickBooks Online. Here's how:
For more details about this process, check this article: Connect bank and credit card accounts to QBO.
However, if you're unable to find your bank after confirming the required details above, I suggest requesting support for your bank. Here's how to do it:
In the meantime, you can manually upload your bank transactions to QuickBooks by following the steps in this link: Manually upload transactions into QuickBooks Online.
I'll be right here if you need more help with banking concerns.
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