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daniecoetzee-liv
Level 1

Good day, please may I have assistance in connecting up our two bank accounts in Zimbabwe? the bank names are NMB Bank Limited and CBZ Bank. Thank you. 06:00

 
1 Comment 1
GlinetteC
Moderator

Good day, please may I have assistance in connecting up our two bank accounts in Zimbabwe? the bank names are NMB Bank Limited and CBZ Bank. Thank you. 06:00

Thanks for reaching out to the Community, daniecoetzee-liv.

 

Let's ensure you can connect your bank accounts to QuickBooks Online. Here's how:

 

  1. Go to the Banking tab.
  2. Click Connect account.
  3. Enter your bank's name and click Continue.
  4. Follow the on-screen steps to connect your account.
  5. Select Connect

 

For more details about this process, check this article: Connect bank and credit card accounts to QBO.

 

However, if you're unable to find your bank after confirming the required details above, I suggest requesting support for your bank. Here's how to do it:

 

  1. Go to the Banking menu.
  2. Select Add account.
  3. Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
  4. If you’re still unable to find your bank, select Request support for your bank.
  5. Enter your bank's web address (URL) in the field provided, then select Request.

 

In the meantime, you can manually upload your bank transactions to QuickBooks by following the steps in this link: Manually upload transactions into QuickBooks Online.

 

I'll be right here if you need more help with banking concerns.