Hello, We have our offices in Europe/Romania. We tried to add a bank account but Raiffeisen bank is not available. What's the next step?

Do you have a QBO EU version for Romania or else?

https://quickbooks.grsm.io/EU

If you didn't find your bank, ask them what kind of bank statement format they can give you (e.g CSV). You can import them manually later.

deleted. double post.

I have the next steps you need about connecting Raiffeisen to QuickBooks Online (QBO), @contact77. 

Right now, Raiffeisen isn't a participating financial institution in the program. With this, I'd suggest using the Request support for your bank option in the Connect an account page. This way, you can ask us to add your bank for future releases. I'll guide you how. 

1. Go to Banking from the left menu. 
2. Select Add account. 
3. Enter Raiffeisen or the bank URL in the Search box. 
4. Click Request support for your bank. 
5. Verify the Bank name and enter the Bank web address (URL).
6. Hit Request. 

The screenshot below shows you the last three steps. For the detailed instructions, see the Request support for your bank section through this article: Find Your Bank Account When Connecting To Online Banking.

In the meantime, you can follow the suggestion of Fiat Lux - ASIA above. Doing so will help you download transactions from your bank's website. Then, upload them to the software. Here are the two options you can perform: 

• Manually Upload Transactions Into QBO
• Import Bank Transactions Using Excel CSV Files

Once imported, you can assign, categorise, edit, and add your Raiffeisen transactions. It helps you ensure your financial records are accurate. To learn more about this process, visit this article: Categorising Transactions. 

I'm here anytime you have other concerns. Wishing you and your business continued success while using QuickBooks, @contact77.

Thank you so much for replying. 

I already filed up those tabs with bank's name and URL. 

What's the next step?

I am interested to have my company bank added - just to withdraw when we receive the payments. Or it goes directly into bank account once we sync that? 

Sincerely,

Matt:)

Hi, contact77.

I'm here to help and ensure you can add your bank in QuickBooks Online. Since the Raiffeisen Bank isn't on the list of participating banks in QuickBooks, you can manually add it to your QuickBooks chart of accounts. This way, you'll be able to sync the payments by manually importing them.

Here's how to add the account:

1. Select Settings ⚙ and then Chart of Accounts.
2. Select New to create a new account.
3. In the Account Type ▼ drop-down menu choose an account type.
4. In the Detail Type ▼ drop-down, select the detail type that best fits types of transactions you want to track. Learn more about detail types.
5. Give your new account a name. You can use the info under the detail type to add a name that fits.
6. Add a description.
7. If you’re adding a sub-account, select Is sub-account and then enter the parent account. If you need help, learn more about parent accounts and subaccounts.
8. Choose when you want to start tracking your finances. In the Balance field, enter the amount in the account, and determine the as of date. Enter today's date if you want to start tracking immediately.
9. When you're done, select Save and Close.

Once done, you can request a CSV file format of your transactions from your bank and import them into QuickBooks Online. See the steps below to complete the process.

Step 1: Pick a date range:

1. In QuickBooks, go to the Accounting menu, then select Chart of Accounts.
2. Find the bank or credit card account you want to upload more transactions into. Then select Account history.
3. Scroll to the bottom of the list.
4. Write down the date of the oldest transaction. In many cases, the oldest transaction is the opening balance.

Step 2: Download transactions from your bank:

1. Sign in to your bank or credit card’s website.
2. Follow your bank’s instructions for how to download transactions to your computer. Some banks call this WebConnect. Every financial institution has different steps.
3. Make sure the date range for the download is at least one day before your oldest transaction.
4. Download your transactions. Save the file somewhere you can easily find it, like your desktop.

For the detailed steps and instruction, you can go through this article: Manually upload transactions into QuickBooks Online.

To help you manage and categorise your transactions, see the  articles below:

Assign, categorise, edit, and add your downloaded banking transactions

Categorise and match online bank transactions in QuickBooks Online

Let me know how it goes or if anything may arise while working in QuickBooks Online. I'll be around to help you out.