cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
jessie-kohkooddi
Level 1

Hi there i have connected my bank account with quickbooks and the balance is not even close to the real balance on my account how do i fix it

 
1 Comment 1
BettyJaneB
QuickBooks Team

Hi there i have connected my bank account with quickbooks and the balance is not even close to the real balance on my account how do i fix it

Hi there, @jessie-kohkooddi.

 

I'm here to share some pointers on how you can resolve the difference between your bank and QuickBooks balances.

 

The QuickBooks balance is the total balance of all bank transactions that you’ve added or matched to QuickBooks. While the bank balance is your bank's actual balance from the last bank feed update. 

 

If the bank balance is greater than your QuickBooks balance, there might be bank transactions that are causing the difference. This might be caused by, duplicate transactions, modified or deleted entries, or even the new transactions for a connected account.

 

Depending on the factor that’s mentioned above, this can be fixed by following these steps:

  1. Review the opening balance entry in QuickBooks
  2. Compare the balance to your real-life account
  3. Review your account register

To give you in-depth instructions in this procedure, please see this link: Learn what to do if your account in QuickBooks Online doesn't match your bank statement at the end o...

 

Lastly, you can always scan through this article to give you more tips about managing beginning balances in QuickBooks Online: How the beginning balance is calculated.

 

I'm just a reply away if you have any other questions about this or with QuickBooks. I'll make sure you're all set. Have a lovely day!