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Let's perform some steps to see if this is just triggered by your bank, or in QuickBooks Online (QBO), kmranjith.
I've checked here on our end and there's no reported case about this one. There are a few possible reasons why you're unable to connect to the bank in QBO. Among these are:
Let's try checking on your bank websites if there's no problem on their end. Then, manually update your bank transactions to refresh and restore the connections. Here's how:
If the same thing happens, just manually import your bank transactions using.CSV a file. You can download transactions from your bank's website and upload them to QBO. Let me show you how:
For the detailed instructions check out the Manually upload transactions into the QBO article. Next, you can match and categorise bank transactions in QBO to ensure there aren't any duplicates. Once done, please contact our Customer Support Team. They'll pull up your account in a secure environment and help you with this one. Here's how:
Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.
You can always update us on the result after contacting our support in the comment below. I'd like to ensure this is resolved for you. You have a good one.
I have written numerous emails to quickbooks but they either don't care or don't kn ow how to fix the problem. Bank of Baroda has not been able to connect to quickbooks since December and in spite of assurances in emails from quickbooks they haven't done anything. it does not take 6 months to fix this problem.
very bad service from quickbooks but can't be expected much from a company that still hasn't incorporated imp updates such as ebilling to their software.
Hi @RCV, your claim that "there is no reported case" is very wrong. I have a ticket open on the same issue which is still not resolved for more than a year now. Ticket number is [removed]. Your customer service executives always hangs up or does not reply whenever I mention the ticket number via call or chat service. Please look into it.
Hi there, @sago.
Thanks for providing details of your concern. I know this wasn't easy for you and I can certainly understand where you're coming from.
Allow me to share some info on how you can make a follow up with your ticket.
You can get in touch with our QuickBooks Online Support team, and ask for a manager to handle your issue. I know you've already contacted them, however, it would be best to give them a call again so they can explain further the status of your tickets. The Community is unable to provide you more details about this since this is a public forum. Here's how:
Also, you can use this link to contact our support team: https://quickbooks.intuit.com/in/contact/.
Alternatively, you can manually upload the transactions of the affected period. That way, you can continue working on your books.
I'll also be adding this article to help you manage your bank transactions: Categorise and match online bank transactions in QuickBooks Online
I'm here to lend a hand if you have other concern about QuickBooks. Take care and have a productive day.
Here's a quick video to help you with connecting your bank account to QuickBooks. In case you still face issues, please let us know.
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