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Anonymous
Not applicable

How do I permanently erase data from a subscription file which I have cancelled?

 
1 Comment 1
Angelyn_T
Moderator

How do I permanently erase data from a subscription file which I have cancelled?

Hi, @Anonymous. I'm sorry to let go of your data. I'm here to assist you with erasing them after ending your subscription.

 

Once you cancel your account, we hang on to your data for one year to let you pick up where you left off once you decide to return. During this time, your file will remain in a read-only state. After that, we will wipe them out from our record completely.

 

If you need to erase them immediately after the cancellation date, I recommend contacting support for assistance. From there, they can pull up your account securely and perform extra steps to achieve your goal.

 

To contact support:

 

  1. Go to the Help menu, then Contact Us.
  2. Enter your concern, then Continue.
  3. Choose a way to connect with support.

 

I'm adding this link for more hints about canceling QBO service: Cancel your QuickBooks Online subscription.

 

If you decide to reactivate your account, see the resources from this article: How to resubscribe to or reactivate QuickBooks Online.


It's been my pleasure to share these details with you today. If you have follow-up questions about QuickBooks, let me know by clicking the Reply button below. Have a great weekend!