Let's get past this error message to connect your bank account in QuickBooks Online (QBO), @anandhhardwarest.
Error 102 occurs when QuickBooks Online (QBO) is unable to connect to your bank's website. Bank of Baroda - Corporate may have server issues or undergoing system maintenance that's why their online bank connection to QuickBooks isn't available.
To fix this, you'll first have to manually update the online bank connection in QBO. This will help refresh the link between the Bank of Baroda - Corporate and the system. Here's how:
After that, I encourage you to check your bank's website to look for any messages, notifications, or alerts that need your attention. If you make any changes (i.e., update sign-in or account info), you'll have to update QuickBooks as well. Here's how:
I've attached a screenshot below that shows the first four steps.
Once your latest available transactions are downloaded, you'll have to review and/or match them to the existing entries in QuickBooks. This way, you can keep your account updated. For the step-by-step guide, you can refer to this article: Categorise online bank transactions in QuickBooks Online.
Also, I encourage you to reconcile your Bank of Baroda - Corporate account every month. This will help effectively manage your income and expenses, and detect any possible errors accordingly. You can refer to this article for the complete details: Reconcile an account in QuickBooks Online.
If you have other banking concerns or inquiries about managing transactions in QBO, leave a comment below, and I'll gladly help. Take care and stay safe always.
The 102 error is on since November 2020, we have approached customer care multiple times, till date the same is not working and 102 error is still showing. Customer care keeps repeating - We shall inform technical team. We shall take it up with Banking team. at the end every time they say please do manual uploads
We have been doing manual uploads over 8 months now but no solutions.
Can someone in QB give a time line when it will be fixed and operational
Thank you for bringing this to our attention, anandshah.
I appreciate you contacting our QuickBooks Live Support Team to report the error of Bank of Baroda for online banking. And, for manually importing bank transactions.
While there isn't a case reported about the online connection with the Bank of Baroda, you can continue doing the manual uploads.
In addition to the error 102, it means there may be undergoing maintenance or have server issues on their website. And, it usually resolves within 24 to 48 hours.
You need to check the bank's website if everything is working on their end. Here's what you need to do:
Since you're still seeing the error, I recommend reaching out to our bank company. They can provide details if they're still allowing QuickBooks to connect with their website.
If everything looks good on their end, you can get in touch again with our Live Support Team. They can create an investigation under your company and send you an update via email.
Let me know if there's anything else you need by commenting below. I'm always around to help you.