Hi there,
When a deposit is sent to a closed account, the bank that receives it will recognize the account is no longer active. They will then reject the transaction and send the money back to your original bank account.
This process can take a few business days depending on the bank, so the best step is to wait for the funds to reappear in your bank account. Once you see the money back in your account, you will need to correct the transaction in QuickBooks. The best way to do this is to find the original deposit and void it. This will make sure your books are accurate and show that the payment was never completed. After that, you can create a new payment to your customer using their correct bank account information. Just be sure to double-check the details before you send it again.
If you have additional concerns, please feel free to leave a reply. We're always here to help.
