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qbi-greensglobal
Level 1

QuickBooks India online account always asks for the OTP on one PC however it doesn't on another PC when same account is opened.

 
1 Comment 1
CharleneMaeF
QuickBooks Team

QuickBooks India online account always asks for the OTP on one PC however it doesn't on another PC when same account is opened.

I recognize how important it is to access your account without entering a code, qbi-greensglobal. I'm here to share some insights about this.

 

As of now, we're unable to turn off the security feature when you log in to QuickBooks Online across several computers. As a workaround, I'd suggest using our QuickBooks Online mobile app. This way, you can use the fingerprint sensor option without entering the code.

 

You can download the QuickBooks Online mobile app through Google Play and Apple Store for free using an Android or iOS device.

 

After installing, I'd suggest opening the app and entering your credentials. Once logged in, tap the Gear icon and then go to Security Settings to enable the fingerprint authentication. For your visual reference, I've attached some screenshots below.

 

Additionally, I've included an article that'll help you learn which QuickBooks Online mobile app features are supported on mobile devices. This helps you handle everyday business transactions: Compare mobile app features. Please note that this is a US article, but the info can be applied to your India account.

 

I'm only a few clicks away if you need assistance with your other QuickBooks tasks, qbi-greensglobal. It's always my pleasure to help you out again.