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Hello there, @spicalighting.
Let me guide you in contacting the best available support that can help verify the status of your QuickBooks subscription.
There would be a need for us to look up your account and securely verify your billing information. Since the Community space is a public forum, I'd recommend contacting our customer care team. An account specialist who has the necessary tools can further assist you. Here's how:
Also, you can read through this article to help you in reactivating your account: How to resubscribe or reactivate QuickBooks Online.
Get back to us here if you have other questions or concerns. I'm always here to help.
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